Refund and Returns Policy 2021-09-14T21:47:10+00:00


We ship product to arrive on or before the selected delivery date at check out. We use UPS Ground or ship via USPS Priority mail Flat rate shipping depending on what product is purchased.


Our refund and returns policy lasts 10 days up receipt of product. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items:

  • Gift cards

  • Refunds

To request a refund you can email us at Sales@autumnharvestpumpkins.com or give us a call 503-982-1012.

We would request pictures of product.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@autumnharvestpumpkins.com.

Need help?

Contact us at sales@autumnharvestpumpkins.com for questions related to refunds and returns.